Larger Enterprise Case Study: 250+ personnel
15/05/2007
Out-of-hours drinks when the canteen and coffee area is closed means we have to have a reliable answer. |
| Business: |
Staff on site: |
Visitors per week: |
| Bank administration site |
235 |
85 | |
| Why vending: |
| High-volume drinks from a broad profile of staff who need out-of-hours drinks. | | |
| Why KLIX: |
| In-cup reliability was key |
| The bank housed its credit card call centre at this site – the 24/7 service provided by the bank wasn't covered by a full catering service. The catering contractors needed to source a vending option that could provide complete reliability. | | |
| |
| The cold selection |
| With quite a high proportion of younger staff, the range and quality of cold drinks proved a key selling point. The white collar audience responded well to the healthier options in this area - flavoured waters and real fruit drinks. | | |
| |
| Branded speciality hot drinks |
| In addition to the household brands - especially for the higher volume items of tea and coffee, the branded speciality drinks were deemed to reinforce in a small way the 'Employer brand' promise of caring for its people. | | |
| |
| Quality soups |
| With 24/7 working the quality of soups was vital - a hot option that can double as a meal supplement at any time of the day. KLIX Knorr soups with croutons are in high demand. | | |
| How KLIX: |
| Full catering service |
| The bank employs a major catering contractor to service all its catering needs. The caterer evaluated all competing technologies and machines and selected a combination of KLIX Outlook and 450 machines for the major workspaces and FLAVIA machines for the reception and conference rooms. | | |
| The result: |
| Satisfaction for all the people, all of the time. | | |
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